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Parentsquare FAQ

Ceiba uses Parentsquare to stay connected with our families. This platform is an essential tool for our communication, please activate your account if you haven't already. Below you will find some frequently asked questions to help you get started:

01

How do I activate my Parentsquare account?

You should have received an invitation email or text. Follow the instructions in the message to activate your account.

03

How do I download the Parentsquare app?

The Parentsquare app is available for free on the Apple App Store and Google Play Store. Search for "Parentsquare" and download the app.

02

What if I didn't receive an invitation?

Check your spam/junk folder. If you still can't find it, contact the school office for assistance.

04

How do I change my notification preferences?

Log in to your Parentsquare account, go to "My Account," and select "Notification Settings" to customize your preferences.

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